Case Studies

Real Businesses. Real Results.

Every engagement is different — but the outcomes speak for themselves. Here's a selection of the work we've done with catering businesses across the UK.

Independent Care Home

Care Home Catering

Suffolk

The Challenge

Full mobilisation of a brand-new kitchen in a new development in Suffolk. 80 residents spread over 4 units with multiple nutrition requirements, plus a busy coffee shop offering homemade cakes and snacks.

Our Approach

Built the team around a unified focus — tasty, nutritious food and consistently high customer service — whilst following meals per man hours recommendations. Organised local suppliers with sustainability in mind. Delivered fully costed menus that hit the brief consistently. Set up the coffee shop with rolling menus and recipes. Carried out a full kitchen linear flow overhaul and SOP writings. Planned hospitality events and theme lunch plans. Provided full kitchen documentation advice and implementation.

1 Year

From opening to award nomination

Award

Kitchen & coffee shop of the year

Residents across 4 units served

100%

Local supplier network established

"Nominated and won kitchen and coffee shop of the year within 1 year of opening."

Multi-site 6th Form College

Education Catering

Cambridge

The Challenge

A failing site with serious financial concerns and staff retention issues. 4 sites spread across Cambridge, including 2 boarding houses, a busy coffee shop and 1 main kitchen.

Our Approach

Understood the reasons for poor staff retention through 1-2-1 meetings and PDP development. Worked with the existing team and recruited for new positions as required. Investigated financial overspends on food with full costings of existing menus and food production numbers. Gathered customer feedback on food quality and service. Streamlined suppliers and introduced local produce. Delivered fully costed menus based on feedback and current trends. Overhauled the coffee shop with rolling menus and recipes. Planned hospitality events and theme lunch plans. Provided full kitchen documentation advice and implementation.

Complete

Financial turnaround achieved

Retained

Contract secured

National

Award nomination

Team

Of the year nomination

"Complete turnaround with finances and staff retention. Nominated for team of the year and national awards. Contract retained."

Multi-site Nursery Provision

Early Years & Nursery Catering

Cambridge

The Challenge

Poor feedback from staff and parents regarding the quality, consistency and suitability of food. Complex allergen management with multiple nutritional requirements. 3 sites spread across Cambridge with all food centrally produced and distributed out.

Our Approach

Held meetings with managers and parents to determine concerns. Developed new costed menus based on feedback, early years guidelines and nutritional requirements for the sector. Menus were built using local produce, traditional recipes and cooking methods. Delivered full team training on menu production for food quality assurance. Produced a document sent to parents explaining how menus are written, to build trust. Introduced theme lunches with a travel passport for all students. Wrote SOPs for allergy management with full staff training. Streamlined delivery timescales and logistics to ensure quality on arrival. Provided full kitchen documentation advice and implementation.

3 Sites

Consistent improvement across all

Positive

Feedback from staff, students & parents

Full

Allergen SOP & staff training delivered

Local

Produce & traditional recipes introduced

"Clear improvement of catering across all sites with great feedback from staff, students and parents."

Your Business Could Be Next

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